Resume

Connie Nuckols
Experienced Instructional Designer eLearning

RealPage
7/2009 – present
Instructional Designer
Collaborate with SMEs, plan projects, write, and develop eLearning courses, edit and integrate audio for multifamily housing software. Create courses that reduced implementation classroom training by 60 percent. Create compliance and soft skill courses. Created product sales course that was de-productized and approved as a sales course by the Institute of Real Estate Management. Manage multiple large products simultaneously and mentor junior instructional designers.

Oracle (contract)
7/2008 – 7/2009
Technical Writer
Wrote technical guide for telecommunication product explaining how to manage resources and fulfill service requests. Designed and create eLearning courses and trained partners.

Calpont
6/2006 – 7/2008
Senior Technical Writer
Wrote technical guides explaining data warehousing software, hardware, configuration, SQL syntax, and helped write and provide images for patent applications..

AMX
8/2005 – 6/2006.
Senior Curriculum Developer
Analyzed training needs, designed, and developed a five-day double certification course, including tests and practical projects to enable dealers to sell, design, and install AMX residential control systems. Nationwide, the course was taught 50 times in the second quarter of 2006. Trained the trainer. Created tradeshow presentations and helped plan domestic and international training conferences.

MetaSolv
12/1998 – 5/2005
Senior Instructional Designer
Designed and developed courseware for inventory applications. Designed and wrote two courses that earned $1.1 million in revenue in 2000. Wrote user guides, software specifications, use cases, and online help. Developed online software demonstrations for end users. Trained corporate customers and presented at user conferences. Performed software quality assurance testing. Designed internal training Web site hosting technical support information. Built and maintained a training environment that was used by the courseware team to develop training exercises. Developed test questions for engineering certification exam tested globally at VUE testing centers for the MetaSolv Solution product.

Bachelor of Journalism Public Relations
University of Texas at Austin